Member Dental FAQs

If you are in need of dental care services and your AvēsisPremier Access/Access Dental ID Card has not yet arrived in the mail, you can print off a temporary ID card. Simply log in as a member, select "Print ID Card," and print!

If you need dental care services and your ID Card has not yet come in the mail, you can print a temporary one. Simply log in as a member, select "Print ID Card," and print!

Your Avēsis dentalPremier Access/Access Dental benefits are outlined in your group’s Summary Plan Booklet. At any time, additional items beyond the covered plan allowance are available to you at a substantial discount.

Your Avēsis dentalPremier Access/Access Dental benefits are described in your group’s Summary Plan Booklet. Extra items beyond the covered plan allowance are available to you at a discount.

If you use an in-network provider, you never have to file a claim. Members who choose out-of-network providers must make full payment at the time of service. For reimbursement up to plan allowances, fill out the form found here, and mail it with your detailed receipt for services to:

Avesis Third Party Administrators, Inc.
Dental Claims Department
P.O. Box 7777
Phoenix, AZ 85011-7777

Access Dental Plan
PO Box 659005
Sacramento, CA 95865-9005

No. Once you are eligible for the plan's covered services, simply select a dentist from our Provider Directory. When you make an appointment, please let the provider's office know that you are a member of the AvēsisPremier Access/Access Dental program. You'll need only your name and member ID; they'll take care of the rest!

No. Once you are eligible for the plan's covered services, simply select a dentist from our Provider Directory. When you make an appointment, let the provider's office know you are a member of the AvēsisPremier Access/Access Dental program. You'll need only your name and member ID; they'll take care of the rest!

You’ll save a great deal more when electing a provider who participates in the AvēsisPremier Access/Access Dental program. But we want you to enjoy the flexibility to choose any provider you like. When visiting an out-of-network provider, you’ll pay in full at the time of service, then submit a claim to us for reimbursement up to your covered amounts. (See your benefit summary for details).

You’ll save a great deal more when electing a provider who participates in the AvēsisPremier Access/Access Dental program. But we want you to enjoy the freedom to choose any provider you like. When visiting an out-of-network provider, you’ll pay in full at the time of service. You’ll then submit a claim to us for reimbursement up to your covered amounts. (See your benefit summary for details).

Click here for a claim form. Fill it out and mail it with your detailed receipt for services to:

Avesis Third Party Administrators, Inc.
Dental Claims Department
P.O. Box 7777
Phoenix, AZ 85011-7777

Access Dental Plan
PO Box 659005
Sacramento, CA 95865-9005

Absolutely! Depending on the plan, you could stand to save a great deal on out-of-pocket costs by visiting a provider in your plan’s network. But regardless, you have the freedom to see any dentist. Reimbursement is based upon your group’s out-of-network benefit schedule.

Absolutely! Depending on the plan, you could stand to save a great deal on out-of-pocket costs. Do this by visiting a provider in your plan’s network. But you can see any dentist you choose. Reimbursement is based on your group’s out-of-network benefit schedule.

You have the complete freedom to see the doctor of your choice, and some amount will still be covered under out-of-network benefits. You’ll need to pay your provider in full at the time of service, then submit a claim. (See above.)

You have the freedom to see the doctor of your choice. Some amount will still be covered under out-of-network benefits. You’ll need to pay your provider in full at the time of service, then submit a claim. (See above.)

But you can also seek to add that provider to our list! Send us your provider’s name, address, and phone number, and our Network Development Department will contact the provider for recruitment. To help AvēsisPremier Access/Access Dental start the recruitment process, fill out this form with as much information as possible.

But you can also try to add that provider to our list! Send us your provider’s name, address, and phone number. Our Network Development Department will contact the provider for recruitment. Simply fill out this form.

Most AvēsisPremier Access/Access Dental dental plans are comprehensive and include checkups, cleanings, and fillings upon payment of any applicable copayments. Copay amounts and other details vary, so check your exact benefits by logging in. Should you choose options that are not covered within your plan allowance, a discount may be applied.

Most AvēsisPremier Access/Access Dental dental plans are comprehensive. They include things like checkups, cleanings, and fillings. Copay amounts and other details vary. Check your benefits by logging in. Should you choose options not covered within your plan allowance, a discount may be applied.

Yes! You need only your name and date of birth when scheduling your appointment. Tell the provider’s office that you’re an Avēsis Premier Access/Access Dental plan member, and they'll do the rest.

Yes! You need only your name and date of birth when scheduling your appointment. Simply tell the provider’s office that you’re a Avēsis Premier Access/Access Dental plan member.

Our Customer Care Center, at (800) 828-9341, is staffed with seasoned, well-trained, and courteous representatives. Reach them between 7:00 AM and 8:00 PM EST8:00 AM and 6:00 PM (local), Monday through Friday.

Our Customer Care Center, at (800) 828-9341, is staffed with seasoned, well-trained, and friendly representatives. Reach them between 7:00 AM and 8:00 PM EST8:00 a.m. and 6:00 p.m. (local), Monday through Friday.

AvēsisPremier Access/Access Dental prides itself on impeccable member service and responds to all answering machine messages within 24 business hours.

AvēsisPremier Access/Access Dental prides itself on great member service and responds to all phone messages within 24 hours.